Category Archives: Urgent

Urgent messages from Allegheny Software Publishers, Inc.

Required Update

Posted on November 7, 2018 by Support

Agencies receiving errors when accessing the Employee database in Main system HHC 3000 software will need the most current software version 6379 dated 11/07/2018.

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Required Update for Electronic Remittance Posting

Posted on April 27, 2018 by Support

Agencies receiving an error, invalid integer value when posting electronic remittances will need to update the Main office software to version 6309 dated 04/27/2018.

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Urgent- Medicare Denial of Claims for no OASIS record found at CMS

Posted on May 25, 2017 by Support

Medicare Final Claims denied with Group Code of CO and Claim Adjustment Reason Code 272 due to no OASIS record found at CMS per Palmetto cannot be resubmitted for payment. If a denial is received agencies may attempt to appeal … Continue reading →

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Warning: Ransomeware called WannaCry

Posted on May 16, 2017 by Support

Warning: US healthcare – There is a growing threat in global ransomware called “WannaCry”. If you are currently a cloud customer, your HHC3000 is already protected against this threat.  Please note, this does not protect your agency’s computers or servers.  … Continue reading →

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Medicare Claim Processing Issues at CGS

Posted on October 26, 2015 by Support

Upon investigation CGS has also indicated claim processing issues and rejections for Final claims whose episode spanned  October 1, 2015.  CGS indicated any previously submitted claims that are currently listed in RTP for the  agency can be sent through for … Continue reading →

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Medicare Claim Processing Issues with Palmetto

Posted on October 21, 2015 by Support

Palmetto has issued a notice regarding claim processing issues for Claims that spanned October 1, 2015.  Below is a direct quote from Palmetto.  It has been reported to Allegheny Software that claims are receiving the same Reason code from CGS. … Continue reading →

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Required Main and Clinical Point of Care Software Restructure for ICD 10 Implementation

Posted on August 18, 2015 by Support

Main and Clinical Software version updates performed on or after 8/18/15 will require additional restructuring for ICD 10 implementation.  This is a one time event. Main office software updates may take up to an additional 30 minutes to perform the … Continue reading →

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Errors in the Assignment of an Employee to Assessment documents in the Managed Hosting Environment

Posted on April 16, 2015 by Support

Agencies utilizing the Main office and Clinical Point of Care software in the managed hosting environment may see an employee has been assigned to an Assessment created in the Clinical Point of Care software within the last 2 days in … Continue reading →

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Update for CBSA Codes for Agencies whose Medicare Intermediary is CGS

Posted on March 12, 2015 by Support

Agencies with Medicare Intermediary CGS will need to update the Main office software to version 5699 released 03/12/15.  2015 Transitional CBSA Codes will be utilized for Medicare claims.  Software changes were made previously to accommodate the Intermediary’s use of 2015 … Continue reading →

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Update for CBSA Code Values for Medicare PPS Billing

Posted on February 18, 2015 by Support

Agencies creating Medicare PPS Billing claims will need to update to Main Office software  version 5676.  Updates have been made to the CBSA Code values.  We have been notified the 2015 Transitional Code Values as previously indicated will not be … Continue reading →

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