A few of our agencies using our HHC3000 Clinical (Point of Care) software have been reporting issues with the data being transmitted from the laptops (clinical software users) to the HHC3000 software in the Office.
Please update your HHC3000 software (in the office on your server) to version 4567. This update incudes a new version of the HHCDatapipe (version 731) program which runs on your server and pulls in the upload files sent from the laptops across our ftp site (across the internet).
The field staff using HHC3000 Clinical on laptops also will need to get an update (the fourth option down in their Data Transfer Utility program) which will update them to version 729.