Author Archives: Support

Emergency Disaster Plan Software Enhancements

Posted on May 30, 2017 by Support

New Home Health and Hospice Agency regulations and requirements for Emergency Disaster planning will be implemented November 16, 2017. Agencies updating and/or establishing Emergency Disaster Plan policies and procedures will now have additional software enhancements for identifying high risk patient … Continue reading →

Posted in Activities & Forms, All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software, Patients | Leave a comment

Urgent- Medicare Denial of Claims for no OASIS record found at CMS

Posted on May 25, 2017 by Support

Medicare Final Claims denied with Group Code of CO and Claim Adjustment Reason Code 272 due to no OASIS record found at CMS per Palmetto cannot be resubmitted for payment. If a denial is received agencies may attempt to appeal … Continue reading →

Posted in All Messages, HHC 3000 Office Software, OASIS, Urgent | Leave a comment

PECOS

Posted on May 16, 2017 by Support

A new PECOS file is available for download

Posted in All Messages, Billing, HHC 3000 Office Software, Physicians | Leave a comment

Warning: Ransomeware called WannaCry

Posted on May 16, 2017 by Support

Warning: US healthcare – There is a growing threat in global ransomware called “WannaCry”. If you are currently a cloud customer, your HHC3000 is already protected against this threat. Please note, this does not protect your agency’s computers or servers. … Continue reading →

Posted in All Messages, Urgent | Leave a comment

Errors when printing Supervisory Visits

Posted on May 4, 2017 by Support

Agencies currently on Main Office Software Version 6139 and receiving an error message upon printing Supervisory Visit Documentation will need to update to the most current Main Office Software Version 6140 dated 05/04/2017.

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Patient Identification of Infection Risk and Risk for Hospitalization

Posted on May 3, 2017 by Support

Main Office Software Version 6138 dated 05/02/2017 and Clinical Point of Care Software Version 2565 dated 05/02/2017 contain updates for identifying and tracking patients with an Infection Risk and Risk of Hospitalization. In the Clinical Point of Care software, there … Continue reading →

Posted in Activities & Forms, All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software | Leave a comment

Hospice Item Set Skip Pattern Update

Posted on April 19, 2017 by Support

Hospice agencies should update the main office software to version 6129 dated 04/18/17 and Clinical Point of Care software to version 2560 dated 04/18/17. The latest version contains updates to the skip pattern in the HIS Admission items related to … Continue reading →

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Activity Grid Comment Field in Physician Orders

Posted on April 13, 2017 by Support

Main Office Software version 6127 and Clinical Point of Care Software version dated 04/12/2017, now have programmed options available for selection in a new drop down for the Activity Grid Comments in Physician Orders. The field continues to also allow … Continue reading →

Posted in Activities & Forms, All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software, Reports & Listings | Leave a comment

Verbal Start of Care, Recertification and Resumption of Care Orders for Continued Services

Posted on April 7, 2017 by Support

Available with Clinical Point of care software version 2558 dated 04/07/2017, Physician orders added from inside a Start of Care Comprehensive OASIS Assessment will now default to a Verbal SOC special type. The Physician Order Special type will default to … Continue reading →

Posted in Activities & Forms, All Messages, HHC 3000 Clinical Point of Care, OASIS | Leave a comment

Enhancements to the Create OASIS XML Screen