Author Archives: Support

A new tool has been added to HHC3000 to aid in documenting and tracking information needed for some QAPI programs.   The new tab labeled QAPI is located within the NARRATIVE section of the visit notes/assessments has some new items including … Continue reading →

A new feature to assist in tracking Hospice HOPE Admission Assessments, Hope Update Visits, and Symptom Follow-up Visits has been added to the Control Board with in the Main Software (Version 7765 dated 09/30/2025) This tool is found on the … Continue reading →

Hospice Outcomes and Patient Evaluation (HOPE) Assessment is now available for HHC3000 Main, Version 7764 dated 9/29/2025 and Clinical Software Version 3103 dated 9/29/2025. HOPE assessments are required for visits dated 10/1/2025 and/or with a Date Assessment Completed of 10/1/2025 … Continue reading →

A new enhancement has been added to the software.  This enhancement will alert a second user when another user is currently editing a Visit record.  This currently only applies to routine visit documentation and not comprehensive assessments. The second user … Continue reading →

A new feature has been added to the Main Software to be able to view the history of when a user has marked that a PHYSICIAN ORDER has been sent, resent, and returned. When a user enters or updates a … Continue reading →

Version 7844 dated 1/22/2026 is available.

Version 7621 dated 1/15/2025 is available and will include a new Value-Based Purchasing Adjustment % field. This will allow agencies to adjust accordingly. The value-based purchasing payment adjustment will occur prior to the Medicare sequestration.

A new feature has been added to the General Assessments and OASIS Start of Care Assessments.  This new feature has been added to the History tab within Demographics. The feature will allow clinicians to choose from a list of items … Continue reading →

There have been a few enhancements added to Patient Medications Active Medications Filter PRN Medications Enhancement Medication Administration Documentation (Clinical Only) These enhancements are available with Main update 7455 (02/02/2024) and Clinical update 3022 (02/02/2024) The instructions for the enhancements … Continue reading →

Main software, Version 7429 includes updates to Insurance setup. Within HCFA 1500 Setup, Other Setup, agencies can now define Field 24I Provider ID Qualifier and can select Fields 24J Use Employee Taxonomy Code if necessary for their insurance setup. Please … Continue reading →