Author Archives: Support

Below you will find instructions on exporting EVV information from Sandata and importing into HHC3000. 1. Once logged into HHC 3000, select the ‘Utilities” tab 2.  Next select “Telephony EVV” under the Imports column 3.  At the top of the … Continue reading →

Version 6883 will include an update to the Home Health Aide Plan of Care. An Additional tab has been added labeled Frequency/Supervisory. This will include the Visit Frequency/Duration and Supervisory Visit Frequency. When filled out, these will print in the … Continue reading →

There appears to be an issue with logging into the Allegheny Software Managed Hosting Software from within different web browsers. Our technical staff is actively working on this. 3/12/21 4:30p- Issue resolved. Log in Screen may appear different at this … Continue reading →

On 2/22/21, CMS Claims Processing Issues has announced update regarding Reason Codes U5391 & 38107: No RAP or No Matching RAP is found. After they researched the issues, the CMS system is editing claims correctly. They report that regardless of … Continue reading →

Version 6816, dated 1/22/2021 includes an update to the PDGM billing screen. When viewing the PDGM Billing screen, the user will see a ‘RAPs Only’ button in the top right corner. When the user selects this button, it will display … Continue reading →

Main software version  update 6796, dated 1/6/2021, includes an ICD-10 code update that is effective 1/1/2021. Also, the version update includes the ability to add the KX modifier to a PDGM claim. CMS has stated that “If a RAP that … Continue reading →

Reminder for Medicare Providers: All periods of care with “From” dates on or after 1/1/2021, RAPs must be submitted and accepted within 5 days.  **This would include 2nd 30-day billing periods.** Medicare no longer makes payment on RAPs, though RAP … Continue reading →

2021 Home Health Regulatory Changes found in update 6789 dated 12/30/2020. Starting 1/1/2021, agencies that bill Medicare will now be required to submit the RAP within 5 days from the Start of Care. The split-percentage payment will be lowered to … Continue reading →

12/29/2020 Main Software Version Update 6788,  includes updated federal tax withholding and social security withholding rates.

There is a known issue when running the software via Chrome internet browser that is causing your screens/fonts to look blurry and distorted.  This appears to be an issue with the “zoom” settings within Chrome and/or your  computer’s “display” settings. … Continue reading →