Category Archives: All Messages

System Update

Posted on May 16, 2011 by Support

In the past when performing a system update, you would be prompted if you wanted to do a precautionary backup. We have removed the feature from the software. Very often a problem would occur during the backup, usually caused by … Continue reading →

Posted in All Messages, HHC 3000 Office Software | Leave a comment

PPS Therapy Adjustments

Posted on May 11, 2011 by Support

Our calculation of the PPS therapy adjustment for final claims was off a small amount. There year-to-year factor that we used to calculate from the original base year on therapy adjustments was not correctly applied. This error had no bearing … Continue reading →

Posted in All Messages, Billing, HHC 3000 Office Software, OASIS | Leave a comment

New Clinical Update

Posted on May 6, 2011 by melissa

We have had several small bugs reported to us since putting out the new clinical update earlier this week.  Please update all your laptops to version 2025 as soon as possible.  Thank you.

Posted in All Messages | Leave a comment

New Clinical Release

Posted on May 2, 2011 by Support

This week, probably Wednesday, we will be releasing our new clinical laptop software that has been in the works for several months. The backbone of the current clinical software was not designed to handle the load of work and the … Continue reading →

Posted in All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software | Leave a comment

Face to Face Reporting

Posted on April 6, 2011 by Support

In the PPS assessment report found in billing, we have added an additional type of report called Face to Face Information. It will show the face to face date entered into the PPS billing information screen. This variation of the … Continue reading →

Posted in All Messages, Billing, OASIS, Physicians | Leave a comment

PPS Billing – PPS Billing Rejection – 7202 Missing Admission Type

Posted on April 5, 2011 by Support

Agencies are reporting that PPS claims to CMS are rejecting for this reason. We have made a change to PPS electronic billing to include the admission type in electronic claims. We will default to a ‘3-Elective’ if the admission type … Continue reading →

Posted in All Messages, Billing, HHC 3000 Office Software, Urgent | Leave a comment

New Report – Face To Face Document Listing

Posted on March 30, 2011 by Support

We have added a new report under “Listings” called the Face To Face Document Listing.

Posted in All Messages, Reports & Listings | Leave a comment

Face to Face Physician Orders

Posted on March 8, 2011 by Support

On the new Face to Face Physician Orders we have removed the 2 checkboxes for “No previous encounter” and “Previous encounter not related to primary reason for home care.”

Posted in All Messages | Leave a comment

Face to Face

Posted on March 4, 2011 by Support

Just an update on where we are with the face to face encounters: (1) The face to face encounter can be done as part of the new generic 485. Inside the 485 just check the “Face to Face Encounter Applies” … Continue reading →

Posted in Activities & Forms, All Messages, Patients, Physicians | Leave a comment

New Clinical Update Version 757

Posted on March 4, 2011 by melissa

There is now a new Clinical Update available – version 757.  This corrects the nbPages frame: No Parent window error that some clinicians were experiencing sporadically in the Assessments screen.

Posted in All Messages | Leave a comment