Several agencies have reported an issue with electronic approval passwords changing over the last couple of weeks. The password will work for a few days and then stops working. Please get update version 741 for the laptops.
As part of the update we have modified the box where the user inputs their document approval password. If the user can’t remember their password or has a problem using the password that they had been using they can now view their current password or reset their password by pressing [Alt][F12]. If they choose to reset their password they will be asked to confirm the reset.If they click on yesthey will be required to enter a new password to approve the document.