Employee Listing – User Defined

Posted on June 28, 2012 by Support

We added the NPI number the listing options in the user defined employee listing.  This will be helpful for DC Medicaid billers that now require the employee NPI to be present.

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Changing Insurance Name or Service Descriptions

Posted on June 28, 2012 by Support

The insurance and services screens have been changed so that if you want to change the name or description, you will have to click on the button beside the fields to make the change.  In essence, they now work just like the patient and employee screens.  Occasionally clients would accidentally change the fields when they meant to do a lookup.

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Payroll Correction – Version 5057

Posted on June 20, 2012 by Support

We corrected an accounting code issue in payroll that developed in version 5054. Please update to version 5057 or higher.

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New Payroll Features – Night Visits and Week End Visits

Posted on June 18, 2012 by Support

In Version 5055 we added a new feature in payroll to set up system wide, the time of day that night shift begin and ends.  You can also setup when weekends begin and end.  Both of these options are done in the payroll module under payroll setup and are used to pay employees a rate that is different that their normal rate (usually a premium).  If you notice in the payroll section of employees we have recently added additional pay rates called night visit rates, weekend visit rates, and weekend night visit rates under the employee base pay rates, employee service pay rates, and employee patient pay rates sections.  These new rates relate to the new setup.

Currently we have 3 agencies that have requested this feature and they are just beginning to try it out.

Posted in All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software, Payroll | Leave a comment

Version 5054 Payroll Bug

Posted on June 18, 2012 by Support

A payroll bug in generating regular gross pay was discovered in Version 5054.  If you have Version 5054 you will need to update to Version 5055 or higher.

Posted in All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software, Payroll, Urgent | Leave a comment

Allegheny Phone System

Posted on June 15, 2012 by Support

Our phone system is now properly operating.  Thanks for your patience.

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Allegheny Phone System

Posted on June 14, 2012 by Support

We are currently having major problems with our local phone carrier.  Many calls to Allegheny Software are going to an old answering system that we use to have with this carrier that we have not used for years.  You might be getting a message basically saying “the mail box for Fran is full.”  If you cannot get through on the phone please send us an email at support@hhc3000.com.  We are sorry for any problems this may cause you.  We hope that the phone carrier will have the problem corrected as soon as possible.

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HIPPS Calculation Supply Code Correction

Posted on June 12, 2012 by Support

We have found a bug in the HIPPS calculation where sometimes the supply code portion of the HIPPS code would not calculate correctly.  The bug was found as the result of agencies reporting this to us as a result of their messages received when they transmitted their OASIS to the state.  This has been fixed in version 5051.

Posted in All Messages, Billing, OASIS | Leave a comment

Report Changes

Posted on May 21, 2012 by Support

We have added the responsible employee to the sort order for the Authorization Status Report and the Possible Billing Errors Report.

Posted in All Messages, Authorizations, Billing, Reports & Listings | Leave a comment

PPS HIPPS Calculations Update

Posted on May 16, 2012 by Support

Version 5035 has an update that corrects two software “bug” in the PPS HIPPS calculations.  ICD9 codes 29420 & 29421 were not scoring as diagnosis group 17 Psych 2.  This would cause a under scoring of the HIPPS code.  There was also a unique circumstance if diagnosis group 10, Neuro 1, and 11, Neuro 2, were used on the same assessment that would result in an over scoring of the HIPPS code.  These have been corrected and we apologize for any problems they may have caused.

We appreciate agencies that notify us when they submit OASIS to the state and the state report shows they calculated a HIPPS code different that what was submitted.  These can be very time consuming to resolve because of the complexity of the calculations, but are extremely important to us and we try to resolve them as quickly as possible.  Thanks

Posted in All Messages, Billing, OASIS | Leave a comment