Allegheny Phone System

Posted on June 14, 2012 by Support

We are currently having major problems with our local phone carrier.  Many calls to Allegheny Software are going to an old answering system that we use to have with this carrier that we have not used for years.  You might be getting a message basically saying “the mail box for Fran is full.”  If you cannot get through on the phone please send us an email at support@hhc3000.com.  We are sorry for any problems this may cause you.  We hope that the phone carrier will have the problem corrected as soon as possible.

Posted in All Messages, HHC 3000 Clinical Point of Care, HHC 3000 Office Software, Urgent | Leave a comment

HIPPS Calculation Supply Code Correction

Posted on June 12, 2012 by Support

We have found a bug in the HIPPS calculation where sometimes the supply code portion of the HIPPS code would not calculate correctly.  The bug was found as the result of agencies reporting this to us as a result of their messages received when they transmitted their OASIS to the state.  This has been fixed in version 5051.

Posted in All Messages, Billing, OASIS | Leave a comment

Report Changes

Posted on May 21, 2012 by Support

We have added the responsible employee to the sort order for the Authorization Status Report and the Possible Billing Errors Report.

Posted in All Messages, Authorizations, Billing, Reports & Listings | Leave a comment

PPS HIPPS Calculations Update

Posted on May 16, 2012 by Support

Version 5035 has an update that corrects two software “bug” in the PPS HIPPS calculations.  ICD9 codes 29420 & 29421 were not scoring as diagnosis group 17 Psych 2.  This would cause a under scoring of the HIPPS code.  There was also a unique circumstance if diagnosis group 10, Neuro 1, and 11, Neuro 2, were used on the same assessment that would result in an over scoring of the HIPPS code.  These have been corrected and we apologize for any problems they may have caused.

We appreciate agencies that notify us when they submit OASIS to the state and the state report shows they calculated a HIPPS code different that what was submitted.  These can be very time consuming to resolve because of the complexity of the calculations, but are extremely important to us and we try to resolve them as quickly as possible.  Thanks

Posted in All Messages, Billing, OASIS | Leave a comment

Texas Medicaid ANSI 5010 Institutional

Posted on May 4, 2012 by Support

We have been approved for Texas Medicaid ANSI 5010 institutional claims.  We should be approved for professional claims in the next couple of weeks.  They mention it will take some time for us to show up on the approved vendor list on their end.  You do not have to wait for us to be on the list.  You just need to sent an email to the following address, stephanie.kinnison@tmhp.com, asking to be setup in 5010 ANSI production for institutional claims.  Include a copy to EDI5010Support@tmhp.com.  In the email mention that you use Allegheny Software Publishers, Inc. as your software vendor.  We will post when we are approved for professional claims.

Posted in All Messages, Billing | Leave a comment

Error Message When Entering Employees

Posted on April 30, 2012 by Support

If you have Version 5017 and you get an error message when you try to enter Employees, you will need to get Version 5018.  Sorry for any inconvenience.

Posted in All Messages | Leave a comment

New Members of Allegheny Software

Posted on April 13, 2012 by Support

There have been several personnel changes at Allegheny Software and I feel it’s important to let you know what’s happening and introduce you to the new members.

Allegheny Software has added two new members to the HHC3000 team and moved a part time employee to full time..  First is Julie Smith, who was hired to help manage cloud servers, help with technical customer support, coordinate software requests and manage accounts receivable.  Julie’s background was mainly with teaching college level on-line IT classes.  She also has a doctorate degree in information & communications from Robert Morris University.  Second is Brian Lenze, who also was hired to manage and maintain cloud servers, help with customer support and software development (programming).  Brian’s background is more hardware and technical oriented and has been recently working for national sporting goods chain with facilities the Pittsburgh, PA area.  Brian is a graduate from the Pittsburgh Technical Institute.  In addition we have moved Jennifer Molnar from part-time to full time.  Jennifer has been and helping with ANSI electronic billing which she will continue to do in the future along with additional responsibilities involving software programming.  Jennifer is a recent computer science and math graduate from the University of Pittsburgh.

Missy Sylvis, who was with us for many years in our customer support and programming area, left in late December to do full time mission work, a long time desire of hers.  She currently is in Russia.  My brother Jim Fitzgerald, who was an extremely gifted programmer, passed away in February after a long battle with cancer.  These two employees were an major factor in our company and we miss them both.  This couldn’t have happened at a more difficult time, right during the implementation of ANSI 5010 billing.  Now that the majority of ANSI 5010 implementation is complete and behind us we are feeling a sigh of relief.  The final hurdle in this area will be to put the final touches on Medicare secondary billing.

With the new team in place our emphasis will be to dwindle down the software change requests that have been growing over the past 4 to 5 months.  We appreciate the patience you have given us during this transition period.  Thanks.

Dave Fitzgerald

Posted in All Messages, HHC 3000 Office Software | Leave a comment

Error Generating Payroll

Posted on March 28, 2012 by Support

If you get an error generating payroll telling you that field OPTIONALBASETYPE is not found, you will have to update to version 4997 or higher.  If you currently have version 4994 through 4996 you will need to update.

Posted in All Messages, Payroll | Leave a comment

Medicare Hospice – ANSI 5010

Posted on March 28, 2012 by Support

In version 4996 there was a change to HHC3000 to correct a problem with ANSI 5010 Medicare Hospice billings.  The problem occurred when an occurrence code was entered under the  patient insurance screen.  The code was being dropped when it was received by Medicare.

Posted in All Messages, Billing, Patients | Leave a comment

DC Medicaid HHA/PCA Care Plan

Posted on March 8, 2012 by Support

We have made the changes to the 485 sections and 485 printout of software to incorporate the final revisions made by DC Medicaid to their HHA/PCA Care Plan.

Posted in All Messages, Reports & Listings | Leave a comment