Changing from Cahaba to Cigna

Recently CIGNA Government Services [CGS] was awarded the contract for Medicare electronic file submissions.

Before submitting any files to CIGNA, each home health agency is required (by CIGNA) to go to www.cignagovernmentservices.com/J15 and fill out the J15 HH+H Transition Profile form located there.  They need to do this as soon as possible.

As far as we can see the only item that will actually have to be changed within HHC3000 is the Receiver ID # located in Insurance Company setup.

CIGNA began to allow files to be submitted to them on April 20, 2011.  Between April 20, 2011 and June 13, 2011 they want to receive files containing the Receiver ID for CAHABA which is 00111

During this time frame (which they call “Early Boarding”) they do not want their own Receiver ID#.

On June 13, 2011 you will need to go into Insurance Company Setup and change the Receiver ID from 00011 to 15004 before continuing to submit files to Cigna.

If you have any questions please give our office a call at 800-527-7213

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Physician NPI on Pt Demographics Screen

The physician’s NPI number now displays on the patient demographics screen.

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HCFA 1500 – 24E Diagnosis Pointer

In Insurance Companies / HCFA 1500 setup you can now check that you want only a ‘1’ to show in field 24E Diagnosis Pointer.

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Invoice Payment Types

Added “Final Payment” and “Retraction” to the invoice payment types.

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Scanning

Several agencies have been inquiring about the ability to scan documents into our software. We have the technical knowledge to add such a feature into the software and plan to do so in the future.

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Statistical Reports – Personnel Staffing Equivalents

A new report called Personnel Staffing Equivalents has been added to the Historical Reports / Statistical Reports section of the software. This report shows by personnel group and contract vs employed, the equivalent number of full time employees. This report is required annually for the Pennsylvania statistical reports.

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PPS Billing – ANSI Professional

As of Version 4973 PPS billing can be done in the professional ANSI format instead of just the institutional format. Some of our clients recently have come across insurance companies that want the professional format. If you need to bill in the professional format make sure under Insurances / ANSI that you select the professional format.

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System Update

In the past when performing a system update, you would be prompted if you wanted to do a precautionary backup. We have removed the feature from the software. Very often a problem would occur during the backup, usually caused by another used getting into the system during the process. In addition, some agencies were relying on this as being their only backup which we do not think is a good practice. We are sorry if this causes any inconveniences.

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PPS Therapy Adjustments

Our calculation of the PPS therapy adjustment for final claims was off a small amount. There year-to-year factor that we used to calculate from the original base year on therapy adjustments was not correctly applied. This error had no bearing on actual payments but would show up when the final bill was paid and the invoice the difference had to be adjusted. This has been corrected in version 4793.

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New Clinical Update

We have had several small bugs reported to us since putting out the new clinical update earlier this week.  Please update all your laptops to version 2025 as soon as possible.  Thank you.

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