Electronic Remittances

Posted on February 6, 2013 by Support

If you are having problems getting your electronic remittances to post, you will need to get version 5183 or higher.  We made some changes recently, for a couple of agencies to help electronically post remittances for insurance companies that have a very unique type of invoice identifier. These changes caused a couple of problems for normal postings, especially PPS postings, which have now been corrected.

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Password Update

Posted on January 22, 2013 by Support

After the changes in the password input that we posted yesterday, some agencies have told us they need to enter the entire password with the caps lock on.  Then someone in the agency can change their password to upper and lower case characters and it works.

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System Password

Posted on January 21, 2013 by Support

There has been a minor change to the password format used for the HHC3000 main system software.  In the past when setting up a password under other setup, the system always forced the first character in the password to be uppercase.  This has been changed to allow for lower case.  If users have any difficulty entering their password, which shows all characters as * when logging in, they can try making the first character upper case.  We have added this message to the password login screen in case they experience problems.

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State Unemployment – ICESA Format

Posted on January 21, 2013 by Support

A new electronic format has been added to the state unemployment report electronic format, ICESA format.  Pennsylvania agencies will need to use this format for the 4th quarter, 2012 electronic reporting.

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New PECOS file

Posted on January 17, 2013 by Support

There is a new PECOS file available for downloading.

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Pennsylvania PSD Codes for W2s

Posted on January 17, 2013 by Support

We have been notified by an agency in Pennsylvania that Berkheimer has notified them that on the employee’s W2 in box 20 locality name, they want the PSD code for the agency , not for the employee.  In addition, they want only the first 2 digits of the PSD code which they refer to as the TCD (Tax Collection District).  Version 5171 released today includes that change.  The agency PSD code can be entered in Other Payroll setup in the field labeled “Local PSD ID Code.”  Enter the full PSD code for the location of the agency in that field.  On the W2 we will print just the first 2 digits.  Sorry for any inconvenience this may cause you.

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Medicare PPS Billing Rejections

Posted on January 15, 2013 by Support

Medicare has now starting rejecting claims where your agency zip code does not include the full 9 digits.  In early 2012 we starting adding ‘0000’ to the zip code if the +4 was missing.  As of recently, they are no longer accepting the ‘0000’.  You should also look at any office addresses in “Other Setup” to make sure they also include the +4 digits.

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Payroll FICA Social Security Bug

Posted on January 2, 2013 by Support

If you do not have software version 5162 or higher, when you generate payrolls for 2013 the FICA social security may calculate at 4.2% instead of 6.2%.  Sorry for any inconvenience this may have caused you.

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Year End 2012 Updates

Posted on December 28, 2012 by Support

Version 5159 is now available for downloading.

First, this update includes 2013 federal tax calculations which are temporary until the congress determines what the tax rates should be.  Federal income tax will be withheld at the 2012 rates until further notice.  From what we can guess, the FICA SS will return to the 6.2 % rate.  When a final determination is made we will issue an update for both of these.  The payroll system automatically tries to correct the year-to-date FICA SS on each payroll.  If the rate turns out to be 4.2% then the next payroll after your update will correct the year-to-date on that payroll, then take out 4.2% on future payrolls.

Second, this update includes OASIS version V3413 along with the appropriate grouper logic.  The main changes is the addition of some 173## diagnosis codes now included in diagnosis category 3 = diabetes.

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Clinical – Error message “xPatients3” during transfers.

Posted on December 11, 2012 by Support

If you have done a recent clinical update and are getting an error message referring to “xPatients3” or “xxxPatients3” during downloading your most recent patient data you will need to perform the following:

Update the clinical software to version 2123 or higher. Make sure you open the clinical software to make sure it is version 2123 or higher before you attempt to download your most recent patient data again.  This step not only makes sure the version is 2123 or higher, but also is performing a software adjustment to the clinical data transfer utility program.  If you do not do this step you will continue to get the same error messages.

The error is due to changes we are making to the clinical laptops in order to expand patient demographics information for the future.

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