Several days ago we posted a message regarding the HHC3000 Clinical software version 747 update that was available. This update also includes a fix for the issue a few agencies were periodically experiencing where the clinician on the laptop would get a ‘decompression’ error when trying to download from the ftp site to their laptop.
747 includes a correction for this error – please have your clinicians on laptops get an update as soon as possible if they have not already. You will also need to do a HHC3000 (office/server software) update to version 4671 as soon as possible.
These are critical updates. Please update your office side software and make sure that all clinicians on laptops get them updated as soon as possible. If you are having trouble getting any of your laptops to update please call our office right away for assistance.