Contractual Allowance Bug

HHC 3000 is currently experiencing a bug within the posting of A/R for Medicare Insurance causing a large contractual allowance amount in the invoice, resulting in a large negative balance in A/R. If your agency is experiencing this, please go into your Insurance Setup, then to UB04/[92] Setup, then to the Services & Supplies Field 42-48 tab. Please check your Contractual Allowance Percentage. If something is in that field, please remove and enter correct information. Allegheny Software will be putting an update out to correct this issue.

This entry was posted in All Messages. Bookmark the permalink.